ANSWER: HR can leverage technology to enhance employee engagement by introducing platforms that facilitate recognition, feedback, and social connections, while ensuring it supplements, not replaces, personal interaction. Tools like employee engagement apps can prompt meaningful conversation starters and schedule regular check-ins. By using data analytics, HR can personalize development opportunities, catering to individual career paths. Balancing tech with face-to-face team-building activities and open-door policies maintains the personal touch essential in the workplace.