AI That Transforms Healthcare Operations
We build intelligent automation tools that eliminate repetitive administrative work in healthcare practices — so your team can focus on what matters most: patient care.
Intelligent Tools for Modern Practices
Purpose-built AI software that automates the most time-consuming tasks in healthcare administration.
faxback.ai
LIVEDental Insurance Document Automation
Turn insurance faxbacks into Open Dental benefit updates automatically. Our AI reads any document format — PDFs, scanned faxes, digital forms — and extracts 52+ benefit fields with 99.7% accuracy. No more hours of manual data entry.
AI Extraction
52+ benefit fields parsed from any format
Open Dental Sync
Direct two-way integration with your PMS
HIPAA Secure
Encrypted processing, auto-delete, BAA ready
ClaimFlow AI
COMING SOONAutomated insurance claim submission, tracking, and denial management. Reduce write-offs and accelerate reimbursements.
PatientSync
COMING SOONIntelligent patient communication — automated appointment reminders, treatment follow-ups, and recall management.
Why Healthcare Teams Choose Us
Every feature is designed for the unique demands of healthcare administration — security, accuracy, and speed at scale.
AI Document Processing
State-of-the-art language models parse insurance documents across every format — PDFs, scanned faxes, image files, and digital forms. No templates or manual configuration needed.
Open Dental Integration
Seamless two-way synchronization with Open Dental. Extracted benefits are mapped directly to the correct patient records and benefit plans — no copy-paste required.
Enterprise-Grade Security
HIPAA-compliant infrastructure with TLS encryption in transit, AES-256-GCM at rest. Documents are processed and automatically purged — no long-term PHI storage.
Team Management
Role-based access controls let you manage permissions across your entire team. Administrators, verifiers, and staff each see exactly what they need.
Real-Time Processing
Documents are processed in under 30 seconds on average. Batch uploads are handled in parallel so your entire day's faxbacks can be completed in minutes, not hours.
Multi-Format Support
Whether it's a photographed document, a digital PDF, a thermal fax printout, or a scanned image — our AI handles them all without format-specific configuration.
Three Steps to Zero Manual Entry
From fax to finished — our AI handles the entire benefit verification workflow in seconds.
Upload Your Documents
Send insurance faxbacks through our secure portal — drag and drop PDFs, scanned images, or forward directly from your fax service. Batch upload supported.
AI Extracts Benefits
Our AI identifies the insurance carrier, reads every field, and extracts 52+ benefit data points — deductibles, maximums, copays, frequencies, waiting periods, and more.
Open Dental Updates
Extracted benefits are automatically synced to the correct patient record in Open Dental. Review and confirm with a single click, or enable full auto-mode for trusted carriers.
Healthcare Deserves Better Software
interKanect was founded with a simple observation: healthcare practices spend an extraordinary amount of time on administrative tasks that software should handle. Insurance verification alone consumes hours of staff time every single day.
We started with dental insurance processing — building faxback.ai to automate the tedious work of reading insurance documents and updating practice management systems. The results were immediate: practices reclaimed hours of productive time every week.
Today, we're expanding our platform to address more pain points across healthcare administration. Our mission is to eliminate every repetitive task that keeps healthcare professionals from focusing on patient care.
Founded
Practices Served
Documents Processed
Relentless Innovation
We invest heavily in R&D to stay at the frontier of healthcare AI. Our models are continuously trained on real-world dental insurance documents to improve accuracy.
Uncompromising Security
Healthcare data demands the highest standard of protection. Every system, process, and team member is oriented around HIPAA compliance and patient privacy.
Built for Reliability
Healthcare practices can't afford downtime. Our infrastructure is designed for 99.9% uptime with redundant systems, automatic failover, and 24/7 monitoring.
Simple, Transparent Pricing
Every plan includes a 14-day free trial. No credit card required to start. Cancel anytime.
Starter
For solo practitioners and small practices getting started with automation.
- Up to 200 documents/month
- 1 Open Dental connection
- 2 team members
- Standard processing speed
- Email support
- HIPAA compliant
Professional
For growing practices that need speed, volume, and team collaboration.
- Up to 1,000 documents/month
- 3 Open Dental connections
- 10 team members
- Priority processing speed
- Priority email & chat support
- Advanced analytics dashboard
- Custom carrier mappings
- BAA included
Enterprise
For large practices and DSOs that need unlimited scale and dedicated support.
- Unlimited documents
- Unlimited connections
- Unlimited team members
- Fastest processing tier
- Dedicated account manager
- Custom integrations
- SLA guarantees
- On-site training available
- Multi-location support
All plans include HIPAA-compliant infrastructure, encryption, and automatic document purging. Annual billing available at 20% discount.
Frequently Asked Questions
Everything you need to know about interKanect and our products.
Yes. Our entire infrastructure is built around HIPAA compliance. All data is encrypted in transit (TLS 1.3) and at rest (AES-256-GCM). Documents are automatically purged after processing — we never store PHI long-term. We provide Business Associate Agreements (BAAs) to all customers on Professional and Enterprise plans.
Our AI achieves 99.7% accuracy on benefit field extraction across standard insurance document formats. For ambiguous or low-quality scans, the system flags uncertain fields for human review rather than guessing. Accuracy continues to improve as our models are retrained on new document formats.
We support Open Dental versions 22.1 and above through their official API. Our integration is maintained and tested against each new Open Dental release. If you're on an older version, contact our team — we may still be able to support your setup.
Most practices are up and running in under 30 minutes. The setup involves connecting your Open Dental instance (guided wizard), inviting team members, and uploading your first batch of documents. Our onboarding team is available to assist with Enterprise deployments.
We accept PDFs, JPEG/PNG images, TIFF files, and scanned documents. Our AI handles thermal fax printouts, photographed documents, digital forms, and even handwritten annotations. Documents can be uploaded individually, in batches, or forwarded directly from your eFax service.
Every plan comes with a 14-day free trial — no credit card required. You'll have full access to all features in your selected tier. If you need more time to evaluate, reach out to our sales team and we'll extend your trial.
If you cancel your subscription, all your data is securely deleted within 30 days in accordance with our data retention policy. You can export your processing history and reports before cancellation. No document content is retained beyond what's needed for your active subscription.
Open Dental is our primary integration today, with deep two-way synchronization. We're actively developing integrations with Dentrix, Eaglesoft, and other major practice management systems. Enterprise customers can request custom integrations — contact our sales team for details.
Still have questions? Contact our team