interKanect is an online collaboration platform from KBW Services that allows people to get live, real-time, on-demand help through live video on their computers or mobile devices from experienced helpers. People offering help through interKanect are called '"Helpers,"' and can be companies or individuals.

Helpers create and maintain their own personal interKanect page that explains what they offer, their qualifications, prices, and schedules. Helpers can also personalize their interKanect page URL and share with fans, followers, clients, customers and even friends and family. Additional features included with each Helper's interKanect page includes a store where they can sell both physical and digital merchandise, Appointment Scheduling, A blog, Polls, Events, Whiteboard, File sharing, Screen sharing and much more.

All payments are done via PayPal. Prices are set by the Helpers themselves based on 15, 30 and 60 minute intervals. Sessions are extendable as well.  At the end of each session, users are asked to rate the Helper. They can also post reviews. interKanect offers a money-back guarantee. If a user was not satisfied with a session, the user can apply for a refund within 24 hours from the end of their session by contacting support@interkanect.com. interKanect has a cancellation policy that states that some Helpers may have a cancellation fee.[2] In those cases customers were required to call in 24 hours prior to the session to avoid the fee, which was either 50% of the fixed session price or two times the requested session rate.