Privacy Policy

This Privacy Policy explains how interKanect (“we,” “us”) handles information in connection with interKanect (the “Service”). interKanect is a professional research tool that indexes California public records for verified investigative users. Two very different kinds of information are involved, and we treat them differently: information about our users, and public-record information about the subjects our users research.

1. Information about our users

When your firm signs up and uses the Service, we collect:

• Account and identity data: name, email, firm details, and professional license information.
• Verification documents you upload (e.g., a professional license and photo ID), stored in a private, access-controlled bucket and used only to verify eligibility.
• Billing information, processed by our payment provider (we do not store card numbers).
• Usage and audit data: the searches you run, the permissible purpose you declare, and the IP address you run them from, retained in a permanent audit log for compliance.

2. Public-record information about research subjects

The Service indexes information already published in government and other public records — for example, business-entity filings, UCC liens, county assessor property records, and court records. We did not collect this information from the individuals it concerns; it originates from public sources. We make it searchable to verified professionals for the lawful purposes described in our Terms of Service. Output from the Service is not a consumer report and may not be used for any purpose governed by the Fair Credit Reporting Act.

3. How we use information

• To provide, secure, and improve the Service.
• To verify user eligibility and prevent misuse.
• To process payments and administer subscriptions.
• To send transactional messages (verification decisions, alerts you configure, and account notices).
• To maintain the compliance audit log and respond to lawful requests.

4. Service providers

We share information with a small set of vendors who process it only to provide their service to us, under contract:

• Clerk — user authentication.
• Stripe — payment processing.
• Cloudflare R2 — private document and file storage.
• SendGrid (Twilio) — transactional email delivery.
• Sentry — error monitoring (configured to exclude personal search data).
• Railway and Netlify — application and database hosting.

We do not sell user account information. We may disclose information when required by law or to protect our rights, users, or the public.

5. California Delete Act and data-broker deletion (DROP)

Because we make public-record information about individuals searchable, we may qualify as a data broker under California’s Delete Act (SB 362). Where applicable, we will register with the California Privacy Protection Agency (CPPA) and honor deletion requests submitted through the CPPA’s Delete Request and Opt-out Platform (DROP). When a verified request matches, we remove the associated name from our searchable index and suppress it from future ingestion, so it does not reappear. The underlying government records remain public at their source; what we remove is searchability within interKanect. We publish live deletion metrics on our Compliance page.

6. Your privacy rights (CCPA/CPRA)

Depending on your relationship to us and applicable law, you may have rights to access, correct, or delete personal information, and to opt out of certain processing. Consumers seeking deletion of public-record information from our index should use the CPPA DROP process above; other requests can be sent to the contact below. We will not discriminate against you for exercising these rights.

7. Data retention

We retain user account data for as long as your firm maintains an account and as needed for legitimate business and legal purposes. The compliance audit log of searches is retained on a long-term basis because its integrity is a core compliance function and it is append-only by design. Public-record data is refreshed and superseded on each ingestion cycle, subject to DROP suppressions.

8. Security

We use industry-standard measures including encrypted transport, access-controlled private storage, scoped credentials, and least-privilege API keys. No system is perfectly secure, and we cannot guarantee absolute security.

9. Children

The Service is a professional tool not directed to anyone under 18, and we do not knowingly collect information from children.

10. Changes

We may update this Policy from time to time; material changes will be communicated through the Service or by email, and the “last updated” date above will change.

11. Contact and deletion requests

Privacy questions or requests: support@interkanect.com. California consumers may also use the CPPA DROP platform to request deletion of public-record information from our index.